Sitting at Hyderabad Airport, I am enraged. I just realized that flying to and fro from Bangalore I paid the user development fee twice! If that wasn't enough, at Bangalore, I was told that the airport is not accepting cards of any kind as they don't have the facility and neither do they have change for a Rs.500 since passengers are expected to carry the exact amount! This is 6.30AM and I am expected to find the exact change and tender the same. WTF!
First, I didnot ASK for a swanky airport where a plate of iddlis (2 nos.) costs Rs.90. I didnot ask for an airport that will cost me Rs.700 to reach. Many talk of better 'facilities'. I would ask which ones? Yes, the toilets are cleaner but there is no announcement box inside. So if you errr take longer you just might miss the flight.
I consider air travel as a basic service that should be provided to the average tax-paying citizen. The airports should function efficiently with on-time departure and arrival, acceptable hygiene and cleanliness and other facilities at a reasonable price. I would rather have a no-frills airport that has a better record of on-time takeoffs! Who needs these fancy branded shops that pay a bomb to be there and pass that on promptly to the customer. Imagine if Chennai Central starts charging UDF since it has introduced trolly carts to ferry passengers from entrance to the platform. I bet the railways have a far better record of timely departures and arrivals. So what am I really paying for?
Ok enough cribbing. The road to airport is far prettier in Bangalore than Hyderabad. But Hyderabad has many competitive players in the air-conditioned cab service. Better options than Bangalore.